Please read the following Wholesale Store Terms ("Terms") carefully. They constitute the framework agreement regarding the business relationship and wholesale conducted through the Taiwangun B2B online platform ("Wholesale Store"), between your company ("Buyer", "Partner", "you") and us, the company under the name of Krakman P. Kiepura, K. Michalik sp. k. ("Krakman", "We", "Seller"), located in Poland (Pollanki 18, 30-740 Krakow, Poland, tel. +48 123626134, e-mail: krakman@taiwangun.com), entered in the Register of Entrepreneurs kept by the District Court of Krakow-Srodmiescie, XI Commercial Department under KRS 0000567135, REGON 122593008, VAT PL6793082897.
The Wholesale Store is intended for business to business transactions (B2B) - for companies that make purchases directly related to their business activity (professional nature of contracts). Gaining access to the Wholesale Store requires registering a free account. Please use your company e-mail address as you sign up.
We verify the data provided by you during the registration process and we check it against official business and tax registries. We may ask you to provide additional documentation that would confirm your business status, tax numbers or VAT status.
In addition, we would like to inform you that only the retail store is intended for entrepreneurs with consumer rights. Accounts created by entrepreneurs with consumer status will not be activated - they will not gain access to the Wholesale Store. In particular, this applies to sole proprietorships or entities without legal personality, for whom the offered product range is not of a professional nature, due to the subject of business activity established on the basis of official registers.
Upon successful verification your account will be activated, granting you full access to the Wholesale Store, as well as the possibility of placing orders. This will happen within two business days from obtaining all the necessary information and you will receive an appropriate notification via e-mail.
Wholesale is available at a minimum order value of 600 EUR net, which is converted to the appropriate currency.
Krakman, at its own discretion, may decide to allow exceptions and may lower the minimum order value for individual Partners. This may, however, affect the offered wholesale prices.
Adjusting the minimum order value does not require changing these Terms. The binding value, based on the current currency exchange rates, will be visible in the shopping cart.
The prices at the Wholesale Store, as well as any local tax rates, depend on the destination country, which you select as you register your account.
As the order is being prepared, stock availability is verified one final time. In case a quantity correction is necessary, the order will be fulfilled partially and the Buyer will be notified and refunded for the unavailable items.
Some merchandise may have a MOQ (Minimum Order Quantity) requirement. This is usually related to low price per unit or to specific packaging methods.
Please note that some products may not be available in the Wholesale Store. In addition, products offered at wholesale prices may have an upper limit of quantity available for wholesale purchases. If the quantity limit at the Wholesale Store is exhausted, the Buyer may still purchase the product at the retail store (Taiwangun.com).
Products marked as pre-order or backorder may be available to be purchased with delayed fulfilment. The delivery time of such orders will be extended accordingly. The payment will be due immediately before the expected delivery of the products to Krakman. Approximately 14 days prior to the expected delivery to Krakman, the Buyer will receive a reminder about the payment.
The Seller makes every effort to meet the planned dates and deliver products within the estimated time, however delays may arise. The Buyer may cancel or withdraw the order at any point until the fulfilment starts. The Seller takes no responsibility for any damages that may occur due to such delays.
The default payment method at the Wholesale Store is prepayment via a bank transfer.
Other payment methods may be available for small orders (e.g. online payments, cash on delivery) or upon individual agreement with the Partner.
Prepayment orders that are awaiting payment will have the reservation of stock released after 3 days. After 5 days from their placement, unpaid prepayment orders will be cancelled.
The Partner receives an invoice in PDF format sent to an e-mail address. Invoices subject to the KSeF obligation are issued as e-invoices in the Polish National e-Invoice System (KSeF). For invoices issued in KSeF, the PDF visualisation sent includes a QR code and a KSeF number, enabling verification of the e-invoice in the KSeF system.
All content available at the Taiwangun B2B website, including images, descriptions and prices does not constitute an offer as defined by the Polish Civil Code, but merely an invitation to conclude a contract. Placing the order by the Buyer is understood as making an offer as defined by the Polish Civil Code.
Placing an order will be followed by receiving an automatic e-mail summary. This e-mail does not constitute accepting the order and confirming the offer by Krakman.
Concluding the sales agreement between Krakman and the Buyer takes place when the Buyer receives an e-mail message informing that the fulfilment has begun.
The Buyer can cancel the order or make changes before its fulfilment has begun. Please contact us in such situations and we will do our best to help.
The standard fulfilment time is counted from the moment of booking the payment on our account. It may be extended, especially in the case of large, multi-line orders. In such case the Buyer is notified accordingly.
Shipping costs are covered by the Buyer. The Buyer will be provided with the tracking number, allowing them to track the package. Krakman reserves the right to select the carrier or to adjust such selection.
Standard orders will be packed for shipping within 1-7 business days, counted from the day of receiving the order confirmation.
The shipping costs are calculated at the stage of placing the order and depend on the weight of the products. These costs are covered by the Buyer as a lump sum.
Orders requiring pallet shipping are prepared for shipment within 3-10 business days counted from the day the order was confirmed.
Depending on the destination country and the weight of the packages, the shipping costs are calculated either at the stage of placing the order, or afterwards, individually, in which case they are presented on the proforma invoice.
Should the Buyer opt for self pick-up or for arranging the transport themselves, the moment of collecting the package(s) from Krakman by the Buyer, or the third-party designated by them, is the moment of the delivery. At this point the responsibility for further transport is shifted to the Buyer. These conditions are in accordance with Incoterms EXW Krakow, Poland.
On the Buyer's request, the Seller may perform additional services or modifications of selected items within a limited scope, which includes, for example, adjusting the muzzle velocity (FPS).
All such modifications and services will involve disassembling the product, which may leave visible marks (such as marks made by a screwdriver or by pulling two elements apart). By commissioning such modifications, the Buyer confirms that no claims will be made because of this.
Krakman is not responsible for parcels delivered to the wrong address, if said address was provided by the Buyer. We make every effort to verify the shipping addresses, but it is the Buyer's responsibility to provide correct and comprehensive shipping address information.
If the parcel is returned to the sender due to an incorrect address, due to the failure of paying due duties or taxes upon import, or due to the refusal of the package by the Buyer, the Buyer may be charged for the return shipping, for the duties or taxes due, if they were pre-paid by the carrier, as well as for the second shipping from Krakman to the Buyer (if applicable).
If the non-delivery is a result of an error on the Seller's or the carrier's side, the cost of a second shipping is covered by the Seller.
If the parcel appears to be damaged, the Buyer should draw up a damage report in the courier's presence at the time of delivery. A copy of this report, together with photographic evidence, should be sent to us via krakman@taiwangun.com on the same day.
Any discrepancies in the fulfilment of the order should be reported immediately upon receipt, no later than 3 business days after the delivery.
As a general rule, Krakman does not perform warranty and maintenance service for the Partner's retail customers, as this is the responsibility of the Partner.
As we are oriented towards long-term and mutually beneficial business relations with our Partners, Krakman may, upon individual arrangements, assist the Partner in terms of providing spare parts or maintenance and repair service, which may be paid separately.
Please fill in the complaint form to report faulty goods. You can also submit such a complaint via krakman@taiwangun.com or in writing to Krakman's address.
The complaint should clearly state the Buyer's demand, as well as it should describe the nature of the problem and the circumstances in which the problem was detected. The Store's customer service may ask for additional information, depending on the nature of the problem.
Complaints will be reviewed within 14 days of receiving them. If the nature of the complaint requires inspecting the product, the Seller will inform about such requirement and the Buyer will be obliged to securely pack and send the product to Krakman at the Buyer's own cost. Cash on delivery packages will not be accepted. Krakman covers the cost of shipping the products back to the Partner if the complaint proves to be justified.
Verifying the fault or repairing it involves disassembling the replica, which may leave visible marks (e.g. due to using a screwdriver or sliding two elements apart). Such marks cannot be a basis of any claims, which the Buyer confirms by sending the products to Krakman.
Merchandise that remains unclaimed by the Buyer after the complaint has been processed and after the date specified in a notification from the Seller is stored by the Seller at the Buyer's expense, beginning from the day following the specified date. The amount is based on the market value of such storage and is equal to 90 PLN per month for every full month of storage and 1/30th of this amount for each day, if the item is not stored for a full month.
The Buyers at the Wholesale Store are companies that make purchases directly related to their business activity (professional nature of contracts), however, in unregulated matters, complaints are considered under the statutory warranty for defects (rękojmia) provided for in articles 556-576 of the Polish Civil Code.
We do not sell firearms. All the products visible in our offer (which may resemble firearms in name, appearance or description) are replicas meant for recreational use, particularly for airsoft games. Likewise, the remaining part of the products, including optics and tactical gear, are also replicas of their counterparts.
Replicas may differ from their real counterparts (in materials, functionality, specification, mode of operation or other characteristics) and such differences do not constitute valid complaints.
Some of the offered products may include batteries or compressed gas containers. By purchasing such products, the Buyer confirms that they understand that the use and storage of such items involves risks and requires special precautions.
Products sold at our store are meant for adults only.
Please familiarise yourself with the privacy policy to see the extent to which we gather and process data.
In the Wholesale Store, Partners cannot add their own content, such as product reviews.
We encourage our Partners to use photographs, model names and technical specifications of the products (such as dimensions, capacity, etc.) for creating product pages at their own online stores. These Terms serve as a licence for the Partner to use these materials for the purpose of reselling the products for as long as the Partner is in a business relationship with Krakman.
We ask the Partners to create their own product descriptions. Translations or paraphrases of these descriptions are allowed, but not direct copying. Direct copying of the product descriptions or their significant fragments from the Taiwangun B2B website negatively impacts the visibility in search engines of both our website and yours. Krakman does not, therefore, license product descriptions and any exception to this rule requires a separate, written agreement.
A Partner who has given Krakman consent to receive commercial and marketing content may receive marketing content, e.g. e-mails (newsletter).
The granted marketing consent may be withdrawn at any time by changing the settings in the Partner's account or by clicking on the appropriate unsubscribing link in the marketing message.
The prolonged inactivity at the Wholesale Store may result in blocking the Partner's account and in losing access to the Wholesale Store. These measures will be taken in particular if the Partner fails to place any order within 6 months of registering their account, if the Partner fails to place any orders within 18 months from the last order, or if the Partner's contact information (including e-mail and website addresses) becomes invalid. Restoring access to the Wholesale Store will require additional verification.
Additionally, the account will be closed after the business agreement is terminated by either Krakman or the Partner on three months' notice.
The content licence expires in any of the cases above.
Currency exchange rates, prices, product descriptions, photos, promotions and any other element of the website's content, as well as any aspect of the offered service, may be changed without any prior notice and at any given time. The state of the website and of all its contents at the moment of placing the order is considered binding.
We make every effort to ensure that all the information visible at the Taiwangun B2B website is updated, complete and correct, however we cannot guarantee that this is always the case.
As any website, the Taiwangun B2B platform is vulnerable to unforeseen technical issues, glitches or errors. We reserve the right to cancel any orders containing irregularities (e.g. in prices, quantity or other) which were a result of such glitches or errors.
Any changes to these Terms apply to Partner activity after the given change, including orders placed after the change. If the Terms were changed, the Partner confirms accepting the current Terms after placing a new order or during other activity on the website. Orders placed before changing the Terms are subject to the Terms being in force at the time of placing the order.
If you have any questions, please e-mail us at krakman@taiwangun.com.
Last update: 25 March 2026
